Your Voice Matters

Share your experience, suggestions, or concerns. We're here to listen and improve.

Submit Feedback

We value your input. Please use the form below to share your feedback, suggestions, or inquiries. Our team will respond promptly.

Emergency

For emergencies in Jordan, please call the Police

911
Jordan Police

For life-threatening emergencies only. For non-emergency issues, please use the feedback form above.

What Happens Next?

Acknowledgement

You'll receive an email confirmation within 24 hours.

Review Process

Our team reviews all feedback within 3-5 business days.

Follow-up

For complaints, we'll contact you with a resolution plan.

Feedback Guidelines

  • Be specific about dates, locations, and names
  • Provide constructive suggestions for improvement
  • Include relevant photos or documents if available
  • Allow 5-7 business days for complex complaints

Need Urgent Assistance?

For urgent matters requiring immediate attention during your visit in Jordan:

+1 313 583 0550
info@jabcouncil.org

Your Feedback Makes a Difference

See how visitor feedback helps us improve Jordan's tourism experience

98%
Response Rate
72h
Average Resolution Time
150+
Improvements Made
4.8★
Satisfaction Score

Sarah Johnson

UK Visitor, March 2024

"I submitted feedback about difficulty verifying a product QR code. Within 48 hours, JABC's team contacted me, resolved the issue, and implemented a system-wide improvement. Truly impressive commitment to quality!"

Contact Us

Jordan Office

Jordan American Business Council (JABC)

Phone

+962 7 9100 9757

United States Office

Jordan American Business Council – U.S. Global Business Council

Phone

+1 313 583 0550

Your Privacy is Protected

All feedback is handled confidentially. Personal information is never shared without consent, and anonymous feedback is used solely for improving our services and tourism offerings in Jordan.

Read our Privacy Policy